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TeleHealth Canberra – Telephone And Video GP Consultations Tuggeranong

New Billing Policy – From 1 August 2026

Fees and Billing

Our consultation and procedure fees are outlined below. Fees may vary depending on the duration, complexity and timing of your appointment.

Consultation Fees

Standard Consultations

Consultation Medicare rebate Gap fee Total payable
Standard consultation $45.05 $40.00 $85.05
Extended consultation - over 15 minutes $45.05 $50.00 $95.05
Long consultation $87.10 $80.00 $167.10
Private standard consultation No rebate — $90.00
Private long consultation No rebate — $170.10

Telehealth Consultations

Private telehealth fees apply to new patients and patients who have not attended the practice in person within the previous 12 months.

Consultation Medicare rebate Gap fee Total payable
Standard telehealth consultation $45.05 $40.00 $85.05
Extended telehealth consultation $45.05 $50.00 $95.05
Weekend or public holiday telehealth consultation $45.05 $50.00 $95.05
Extended weekend or public holiday telehealth consultation $45.05 $55.00 $100.05
Private telehealth consultation No rebate — $90.00
Private weekend telehealth consultation No rebate — $100.00

After-Hours Consultations

Consultation Medicare rebate Gap fee Total payable
Standard after-hours consultation $58.65 $40.00 $98.65
Extended after-hours consultation — over 15 minutes $58.65 $50.00 $108.65
Long after-hours consultation $100.55 $80.00 $180.55

Saturday: 8:00 am – 1:00 pm

Consultation Medicare rebate Gap fee Total payable
Standard consultation $45.05 $50.00 $95.05
Extended consultation — over 15 minutes $45.05 $60.00 $105.05
Long consultation $87.10 $90.00 $177.10

Saturday: 1:00 pm – 5:00 pm

Consultation Medicare rebate Gap fee Total payable
Standard consultation $58.65 $55.00 $113.65
Extended consultation $58.65 $60.00 $118.65

Sunday: All Day

Consultation Medicare rebate Gap fee Total payable
Standard consultation $58.65 $55.00 $113.65
Long consultation $100.55 $90.00 $190.55

Procedures and Additional Services

For procedures, the total payable is calculated by adding the procedure fee to the applicable Medicare rebate.

ECG

Appointment type Procedure fee Medicare rebate Total payable
Standard consultation $70.00 $45.05 $115.05
Long consultation $70.00 $87.10 $157.10

Ear Syringing

Appointment type Procedure fee Medicare rebate Total payable
Standard consultation $69.80 $45.05 $114.85
Long consultation $69.80 $87.10 $156.90

Implanon Insertion

Appointment time Procedure fee Medicare rebate Total payable
Weekday $111.30 $87.10 $198.40
Saturday, 8:00 am–1:00 pm $111.30 $177.10 $288.40
Saturday, 1:00 pm–5:00 pm or Sunday $111.30 $190.55 $301.85

Implanon Removal

Appointment time Appointment type Procedure fee Medicare rebate Total payable
Weekday Standard consultation $166.85 $45.05 $211.90
Weekday Long consultation $166.85 $87.10 $253.95
Saturday, 8:00 am–1:00 pm Standard consultation $166.85 $95.05 $261.90
Saturday, 8:00 am–1:00 pm Long consultation $166.85 $177.10 $343.95
Saturday, 1:00 pm–5:00 pm or Sunday Standard consultation $166.85 $113.65 $280.50
Saturday, 1:00 pm–5:00 pm or Sunday Long consultation $166.85 $190.55 $357.40

Iron Infusion

Available on weekdays only.

Procedure fee Medicare rebate Total payable
$167.00 $87.10 $254.10

Mirena Insertion

Available on weekdays only. The pregnancy test is listed separately from the Mirena insertion fee.

Service Procedure fee Medicare rebate Total payable
Mirena insertion $269.40 $87.10 $356.50
Pregnancy test $8.65 — $8.65

Mirena Removal

Appointment time Appointment type Procedure fee Medicare rebate Total payable
Weekday Standard consultation $59.00 $45.05 $104.05
Weekday Long consultation $59.00 $87.10 $146.10
Saturday, 8:00 am–1:00 pm Standard consultation $59.00 $95.05 $154.05
Saturday, 8:00 am–1:00 pm Long consultation $59.00 $177.10 $236.10
Saturday, 1:00 pm–5:00 pm or Sunday Standard consultation $59.00 $113.65 $172.65
Saturday, 1:00 pm–5:00 pm or Sunday Long consultation $59.00 $190.55 $249.55

Respiratory Testing

Service Procedure fee Medicare rebate Total payable
Diagnostic spirometry $95.40 $45.05 $140.45
Monitoring spirometry $66.40 $45.05 $111.45

Skin Checks

Appointment type Procedure fee Medicare rebate Total payable
Standard consultation $129.60 $45.05 $174.65
Long consultation $129.60 $87.10 $216.70

Skin Procedure Theatre Fees

The applicable procedure fee advised by the doctor will be charged in addition to the relevant theatre fee. Your doctor will determine the applicable procedure and theatre level.

Theatre fee Amount
Biopsy theatre fee $69.80
Level 1 theatre fee $150.00
Level 2 theatre fee $250.00
Level 3 theatre fee $350.00

Driving Medicals

Service Fee
Driving medical — weekday $200.00
Driving medical — weekend $220.00
Commercial driving medical — weekday $200.00
Commercial driving medical — weekend $220.00

Other Medical Assessments

The fee is determined by the doctor based on the time and complexity involved.

Service Fee
Fitness medical or insurance paperwork $86.00–$216.00

Other Services

Service Procedure fee Medicare rebate Total payable
Dressing $20.00 As advised by the nurse Varies
Holter monitor service $65.00 $45.05 $110.05
Steroid injection — standard consultation $140.00 $45.05 $185.05
Steroid injection — long consultation $140.00 $87.10 $227.10
Vasectomy — — $750.00
Important information: Fees and Medicare rebates are subject to change. Medicare rebates depend on patient eligibility and the services provided. Additional fees may apply for consumables or other services. Please contact reception before booking to confirm the expected total fee, available Medicare rebate and estimated out-of-pocket cost.
Book Appointment Here

Please advise us at least 2 hours prior to your appointment if your wish to cancel or cannot attend your consultation.

If 2 hours notice is NOT given, a Non-Attendance fee starting from $50 will be charged – this applies to all appointments.

Important Information

TeleHealth Appointments & Consultations

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TeleHealth Appointments & Consultations – Important Information

Medicare TeleHealth services are available for ALL patients who have been seen at Greenway Medical Centre within the last 12 months.

If you are a new patient or not had a face to face consultation in the last 12 months at Greenway Medical Centre you will not be eligible for Medicare Telehealth rebate and the fee for this Teleheath service will be a non-rebatable fee of $95 for weekdays and $100 for weekends.

Please advise us at least 2 hours prior to your appointment if you wish to cancel, reschedule. or cannot attend your consultation. If 2 hours notice is not given, a Non-Attendance fee starting from $50 will be charged. This applies to all appointments.

Everyone is encouraged to make ALL bookings online through HotDocs and Health Engine.

This includes those for telephone consultations and video appointments.

If there is there a payment for the TeleHealth consultation the reception staff will contact you either prior to or after the consulatation.

For an outline of how telephone and video consultations will be conducted please see below.

If you have not been advised already to make a video consultation please call reception first to confirm if a telephone consultation would be more appropriate.

Telephone Consultations

  • Book online with HotDoc or HealthEngine

  • You will receive a confirmation email

  • An SMS reminder is sent the day before

  • Your doctor will call you at the booked time

Video Consultations

  • Book online with HotDoc or HealthEngine

  • You will receive a link to your video consultation in a confirmation email

  • Please click link within that email several minutes before your appointment

  • Confirm your formal consent for the video consultation to proceed

  • Wait in the virtual waiting room for your doctor to connect with you

  • Your doctor will connect your video consultation at the booked time

The doctor will finish the TeleHealth consultation. Should any other details be required you will be transferred to our reception staff.

After your doctor’s appointment…

Our reception staff will have referrals, certificates, scripts, radiology and pathology ready by the end of the day.

Any information you need will be emailed after the telephone consultation or video appointment to your email address we have on record.

If you need your email address updated please notify reception before the appointment day preferably by emailing reception@greenwaymedicalcentre.com.au

Radiology, imaging referrals /requests will be emailed to you or sent directly to the imaging provider.
If sent directly to the imaging provider you will still need to call the scan centre to book an appointment.

Medical certificates will be emailed to you.

Pathology referrals can be collected from reception or our reception staff can email for you to print.

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Medical Care For Every Walk of Life

TeleHealth Appointments & Consultations – Important Information

We encourage you to book a TeleHealth appointment rather than a face-to-face appointment for the following symptoms:

  • fever
  • dry cough
  • tiredness
  • aches and pains
  • sore throat
  • diarrhoea
  • conjunctivitis
  • headache
  • loss of taste
  • loss of smell
  • a rash on skin
  • discolouration of fingers or toes

TeleHealth bookings can be made on our appointments page or with our friendly reception staff on 02 6100 9956.

Medicare TeleHealth services are available for ALL patients who have been seen at Greenway Medical Centre within the last 12 months.

If you are a new patient or have not had a face-to-face consultation in the last 12 months at Greenway Medical Centre you will not be eligible for the Medicare Telehealth rebate and the fee for this Telehealth service will be a non-rebatable fee of $95 for weekdays and $100 for weekends.

Please advise us at least 2 hours prior to your appointment if you wish to cancel, reschedule, or cannot attend your consultation. If 2 hours notice is not given, a Non-Attendance fee starting from $50 will be charged. This applies to all appointments.

To find out more information about telephone consultations and appointments as well as important information regarding Coronavirus (COVID-19) you can visit our dedicated TeleHealth Consultation page.